FAQ

  • How do I pay for my order?
  • We can accept credit and debit card payment, Please note that prices on the site are excluding VAT, and this will be added onto your amount in your basket
  • Do I have to pay for delivery?
  • Delivery to the mainland UK costs vary depending on the product, the cost will come up once you select the delivery method in the checkout. Additional charges do apply to what are classed as offshore and remote areas such as the Scottish Highlands and Northern Ireland. Please check our delivery section for more infomation
  • Is it safe to shop online?
  • We take the security of all our customers very seriously and we are committed to providing a secure online shopping service. If you would prefer to make the order over the phone, donít hesitate to give us a call 0151 334 9996.
  • Do you offer a warranty on your products?
  • Information about the warranty on our products can be found in the description box of each item.
  • How do I cancel or amend my order?
  • If you need to cancel or amend an order after submitting it, please contact our customer services line on 0151 334 9996, or email info@kelhersupplies.co.uk with your order number and full details of the amendments required.